Adult Care

Phoenix Health Plan believes some regular health screens are necessary to maintain health and well-being.

For benefit coverage information
please call one of our friendly member representatives at:

Phoenix Health Plan
(602) 824-3700 or
(800) 747-7997

For Hearing Impaired assistance call:
TTY/TDD (800) 489-1472

Don't just think about your health!

As of October 2010 AHCCCS has directed Phoenix Health Plan to make changes to adult benefits.

As a result, certain medical care, including well visits, are no longer available for adults 21 years and older. However, you should discuss preventive health with your Primary Care Physician and lean if free or no-cost care is available.

Well visits are when a person goes to the doctor's office for a routine check up instead of going for a cold or some other sickness or problem. However, pap smears, mammograms and colonoscopies will still continue to be covered.

PHP encourages the following preventive health screenings for adults:

Complete physical exam
Blood pressure reading
Cholesterol check
Blood glucose (sugar) reading - 45 and older - every 3 years if test results are normal

Your doctor will discuss preventive care more with you.

There are specific tests that women should receive and other tests for men.

There are also tests that all adults, men and women should receive.

Preventive screening tests for women

Mammography - annually for women 40 years of age and older
Pap test - every 3 years or advised by your doctor for women 18 to 64 years of age
Chlamydia Test - Women 16 - 25 years of age - This test should be done once a year, or as advised by your doctor
Bone density test - baseline test for women over 65 years of age, baseline test for women at risk who are under 65 years of age

Preventive screening for men

PSA (screening for prostate cancer)
- 40 years and older for high risk members - every year or as advised by your doctor
- 50 years and older - every year or as advised by your doctor

Preventive care for all adults

Colonrectal cancer screening - 50 years of age and older

Colonoscopy - every 10 years
Sigmoidoscopy - every 5 years
Fecal occult blood test - every year

Tobacco Cessation Information

Are you a smoker and having a hard time quitting tobacco? It is not uncommon to slip after a period of being tobacco free. The important thing is to be T.R.U.E. to your self.

Think of alternate ways to approach/avoid future situations that tempt you to use tobacco.
Reflect on the situation.
Use it as a learning experience.
Encourage a response similar to other mistakes.

The Arizona Department of Health Services' Tobacco Education and Prevention Program (ADHS-TEPP) has several valuable and free resources to help. If you are interested in more information to help quit tobacco successfully, please call the Arizona Smokers' Helpline at (800) 556-6222, visit their website at www.ashline.org, or talk to your doctor.

Urgent Care

If you have a sudden health problem that is not an emergency, call your doctor. If your doctor can't see you, or if you are unable to reach your doctor's office, call one of our friendly representatives who can arrange an appointment with another doctor or help you get care at an Urgent Care Center. When contacting Member Services you may also ask for the 24 Hour Nurse Advice Line so you can get the answers you need right away:

PHP Member Services
(602) 824-3700 or
(800) 747-7997

For Hearing Impaired assistance call:
TTY/TDD (800) 489-1472