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Pillars

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Phoenix Health Plan (PHP) achieves its goal of providing excellent customer service through its focus on the following six pillars for success.

 

People
Through training, forums and programs we are committed to our employee's satisfaction and performance.


 


Service
We concentrate on creating exceptional relationships with our members and providers.

 

Finance

Our fiscal responsibilities include a consistent review and analysis of our medical, operating and administrative costs.

 

 

Growth
We are committed to increasing our membership and providing access to quality health care for all our PHP members.



   

Quality
We focus on results through the use of a variety of performance measures.

 


Community
We are dedicated to our community partnerships and our relationships with local providers, members and employees.


Last Updated on 7/1/2011