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For Members

Thank you for choosing Phoenix Health Plan. We look forward to serving all your health care needs.

Important Notice:

Phoenix Health Plan Transitioning to Care1st

On December 20, 2016, Phoenix Health Plan (PHP) entered into an agreement with Care1st Health Plan to transfer all members of Phoenix Health Plan to Care1st.

Arizona Health Care Cost Containment System (AHCCCS) has not yet approved this agreement, but the agreement is currently under review.

Please review our FAQ document for answers to questions you may have.

PHP Values Cultural Diversity

Our membership is comprised of individuals with different customs and backgrounds and we offer a variety of qualified doctors to meet our members' needs in a culturally appropriate manner. We also provide translation in more than 140 languages, supply translators for doctor's visits and help with transportation to medical appointments.

Member Notices

We know that your well-being is based on keeping healthy in both mind and body. That’s why starting October 1, 2015, adult members who are eligible for both Medicaid (AHCCCS) and Medicare, will receive both medical health benefits and General Mental Health and Substance Abuse (GMH/SA) benefits from us. Learn More.

  • Beginning April 1, 2014, your behavioral health services provider in Maricopa County has changed from Magellan to Mercy Maricopa Integrated Care. Please call or email Mercy Maricopa Integrated Care if you have questions about your services.

    Visit: http://www.mercymaricopa.org
    Main Number: 602-586-1841 or 1-800-564-5465
    Hearing Impaired: (TTY/TDD) 711

    Click here to read the full notice in English and Spanish.

  • Beginning October 1, 2016, Phoenix Health Plan will cover foot and ankle services performed by a licensed podiatrist, when the service is ordered by a primary care physician or primary care practitioner.

AHCCCS Special Enrollment Notice:

Click these links to view the full notice:  English   Spanish 

Maricopa Regional Behavioral Health Authority (RBHA) Special Enrollment Notice for American Indians:

Click these links to view the full notice: English  Spanish

Beginning March 1, 2014, the AHCCCS Program will add a new outpatient physical therapy benefit for adult members 21 years of age or older. Click here to view full notice.

Click Here to go to the AHCCCS website to view the KidsCare II Public Service Announcement. (Please be patient. This takes a few minutes to load... but it's worth the wait).

Protect Your Identity & Prevent Fraud

AHCCCS is adding pictures to its on-line verification tool that providers use to verify your coverage.  If you have an Arizona driver’s license or state issued ID, AHCCCS will get your picture from the Arizona Department of Transportation Motor Vehicle Division (MVD).  When providers pull up the AHCCCS eligibility verification screen, they will see your picture (if available) with your coverage details.

Prior Authorization Notice

Some medical services and prescription drugs require a prior authorization before members can receive them. Please check with your Primary Care Provider, who will request prior authorizations for you. The medical services and prescription drugs that require prior authorization may change at the start of or during the plan year.

Press Releases

State and County Officials Confirm Two Cases of Measles in Arizona
May 26, 2016 -  View Full Press Release   Download Infographic  

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