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Member Handbook

Your PHP Member Handbook has important information about your PHP plan benefits. It is available on this web — click the links below — or you may request one at no charge by calling Member Services at

(602) 824-3700 or
(800) 747-7997

For Hearing Impaired Assistance please call:

TTY/TDD: (800) 489-1472 

Click here to vew the 2016/2017 Phoenix Health Plan Member Handbook

Please read your handbook carefully for answers to questions you may have and to help you get the most out of your health care benefits.

View your PHP Member Handbook by clicking on the links below.  The link will open a PDF document, which can be printed from your computer by clicking on the printer icon or by selecting the file and print options from your menu.

As of August 1, 2015, Phoenix Health Plan will now cover orthotics for members who are 21 years of age and older when certain requirements are met.  Read the member letter and Member Handbook insert below:

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